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USAJOBS Profile

Are you a U.S. Citizen or national?

Have you accepted a buyout from a Federal agency within the past 5 years?

Have you served in the U.S. Armed Forces?

Veterans' Preference:

Military Service Period Dates:

Geographic Preferences

Are you willing to work at the following duty location:

Colorado - Denver
Illinois - Des Plaines
Texas - Houston

Applicant-Preferred Conditions of Employment and Federal Service

1. What is the lowest grade or payband that you wish to be considered for:

2a. Are you currently a permanent FAA employee?

2b. Are you currently a temporary FAA employee?

2c. Are you currently a temporary FAA employee serving under the Retired Military Air Traffic Controllers Program?

2d. Are you a DOT employee working in an agency other than the FAA and have completed a one year probationary period or trial period?

3. Are you a:

Former permanent employee of the FAA who had successfully completed a one-year probationary period OR
Current or former permanent civilian employee from other competitive or excepted service agencies who have completed a one-year probationary period or trial period in the competitive or excepted service.

4. Are you a preference eligible and/or veteran who was honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service?
Definitions of Preference Eligible and Active Service.

5. Do any of your relatives work for the agency or government organization to which you are submitting this application? (Include: father, mother, husband, wife, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother, and half sister.)

5a. If question #5 is yes, please provide the relative(s)' name, relationship, and department, agency, or branch of the Armed Forces for which your relative(s) works in the space below.

Knowledge, Skills and Abilities (KSA)

Please select the answer for the following knowledge, skills and abilities (KSAs) to indicate your possession of the KSA in terms of the position for which you are applying.
IMPORTANT: Ensure that your work experience supports your answer. Your answer and associated work experience will be evaluated further to validate whether the answer that you selected is appropriate.

1. Ability to interact with customers to identify needs and to achieve desired results.

Select the response that best describes your level of expertise and independence using the above question as it relates to the position for which you are applying.

Not Answered
A. I have no experience in the use of this knowledge, skill, or ability.
B. I am developing in the use of this knowledge, skill, or ability and perform work involving it on an occasional basis with the direct guidance and supervision of a higher-level expert who reviews my work products and provides coaching and direction.
C. I am considered competent in the use of this knowledge, skill, or ability and have performed work involving it under the guidance and supervision of a higher-level expert reviewing work upon completion.
D. I am considered proficient in the use of this knowledge, skill, or ability and have performed work involving it on a regular and recurring basis and with only occasional higher-level review.
E. I am considered an expert in the use of this knowledge, skill, or ability and have provided training and instruction to others in the performance of work involving it.
F. I am considered an expert in the use of this knowledge, skill, or ability and have supervised others in the performance of work and accepting or rejecting their work using this skill or knowledge.

Knowledge, Skills and Abilities (KSA) 1 Narrative (optional): You may provide a narrative below that supports your answer or, in lieu of a narrative, ensure that the work experience contained within your application package fully supports your answer.

2. Ability to interpret and apply established administrative guidance for administrative and/or non-technical procedures.

Select the response that best describes your level of expertise and independence using the above question as it relates to the position for which you are applying.

Not Answered
A. I have no experience in the use of this knowledge, skill, or ability.
B. I am developing in the use of this knowledge, skill, or ability and perform work involving it on an occasional basis with the direct guidance and supervision of a higher-level expert who reviews my work products and provides coaching and direction.
C. I am considered competent in the use of this knowledge, skill, or ability and have performed work involving it under the guidance and supervision of a higher-level expert reviewing work upon completion.
D. I am considered proficient in the use of this knowledge, skill, or ability and have performed work involving it on a regular and recurring basis and with only occasional higher-level review.
E. I am considered an expert in the use of this knowledge, skill, or ability and have provided training and instruction to others in the performance of work involving it.
F. I am considered an expert in the use of this knowledge, skill, or ability and have supervised others in the performance of work and accepting or rejecting their work using this skill or knowledge.

Knowledge, Skills and Abilities (KSA) 2 Narrative (optional): You may provide a narrative below that supports your answer or, in lieu of a narrative, ensure that the work experience contained within your application package fully supports your answer.

3. Ability to maintain office files, records and logs showing the status of actions and correspondence. Ensures that files include all required documents and that all documents are signed. Performs files maintenance assuming responsibility for the accuracy of the filing.

Select the response that best describes your level of expertise and independence using the above question as it relates to the position for which you are applying.

Not Answered
A. I have no experience in the use of this knowledge, skill, or ability.
B. I am developing in the use of this knowledge, skill, or ability and perform work involving it on an occasional basis with the direct guidance and supervision of a higher-level expert who reviews my work products and provides coaching and direction.
C. I am considered competent in the use of this knowledge, skill, or ability and have performed work involving it under the guidance and supervision of a higher-level expert reviewing work upon completion.
D. I am considered proficient in the use of this knowledge, skill, or ability and have performed work involving it on a regular and recurring basis and with only occasional higher-level review.
E. I am considered an expert in the use of this knowledge, skill, or ability and have provided training and instruction to others in the performance of work involving it.
F. I am considered an expert in the use of this knowledge, skill, or ability and have supervised others in the performance of work and accepting or rejecting their work using this skill or knowledge.

Knowledge, Skills and Abilities (KSA) 3 Narrative (optional): You may provide a narrative below that supports your answer or, in lieu of a narrative, ensure that the work experience contained within your application package fully supports your answer.

4. Ability to prepare correspondence, reports, and other material with responsibility for sentence structure, grammar, and spelling.

Select the response that best describes your level of expertise and independence using the above question as it relates to the position for which you are applying.

Not Answered
A. I have no experience in the use of this knowledge, skill, or ability.
B. I am developing in the use of this knowledge, skill, or ability and perform work involving it on an occasional basis with the direct guidance and supervision of a higher-level expert who reviews my work products and provides coaching and direction.
C. I am considered competent in the use of this knowledge, skill, or ability and have performed work involving it under the guidance and supervision of a higher-level expert reviewing work upon completion.
D. I am considered proficient in the use of this knowledge, skill, or ability and have performed work involving it on a regular and recurring basis and with only occasional higher-level review.
E. I am considered an expert in the use of this knowledge, skill, or ability and have provided training and instruction to others in the performance of work involving it.
F. I am considered an expert in the use of this knowledge, skill, or ability and have supervised others in the performance of work and accepting or rejecting their work using this skill or knowledge.

Knowledge, Skills and Abilities (KSA) 4 Narrative (optional): You may provide a narrative below that supports your answer or, in lieu of a narrative, ensure that the work experience contained within your application package fully supports your answer.

Preview Questionnaire

Your Resume

Your Documents

USAJOBS Profile

Geographic Preferences

Applicant-Preferred Conditions of Employment and Federal Service

Knowledge, Skills and Abilities (KSA)